RIthmic Not Showing Up

[feng456]

I've emailed support with no reply. I updated to R19 and Rithmic was not an option in my feed.

Ok, so I was told because I have multi-broker license I need to have a new license regenerated or something. Well I am stuck here now with no connection and no responses. Got the login info all ready just need Ninjatrader to actually work...

help?

[feng456]

Problem finally resolved thank you!

[NinjaTrader_Matthew]

Hi Feng,

I checked our records and we responded to you a moment ago.

The license key has been re-generated. You will need to restart NinjaTrader for this change to take effect.

I've retested you license key on my end as of this note and it's also working for me - please make sure you are restarting NinjaTrader for these changes to be applied to your available connections.

Happy to be of further assistance.