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Unable to place live trades after installing v.18

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    Unable to place live trades after installing v.18

    Hello,

    I am unable to place trade with TF after installing v.18.I get the message "Timed out exception(Error gateway)".All other instruments seem to work fine.
    I have multiple broker version and it's only ZenFire connection that have this problem.
    Thank you.

    #2
    Jurase, thanks for the report - could you please contact us via Help > Mail to Support on this issue and ensure the trace and log files for diagnostic purposes are included?

    Thanks,

    Comment


      #3
      OK.Thanks.

      Comment


        #4
        I have experienced this problem with TF and UB after upgrading as well.

        Comment


          #5
          Thanks as well for reporting this in, could you please also proceed as per post 2 so we could get this reviewed?

          Comment

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