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Order stuck on chart

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    Order stuck on chart

    I have been programming a strategy. I had it running one day and shut down NinjaTrader and it put in a sell stop as it was shutting down. Now when i start it up it still shows the sell stop but i can't close it out by clicking the x on the order or on the platform and now i can't run my strategy since there is an order already there. Is there any way I can close it down and go into the files and remove the order. I have done all i could do to try to remove the order but nothing works.

    #2
    Hello cbart_1,

    First, if this is a live trade please contact your broker to manage the position.

    Once you have closed the position with your broker please repair your database to remove the order from NinjaTrader.

    To repair your database please go to Tools -> Options -> Data -> and click Repair DB.
    If this does not remove the order then the order will be removed when your broker resets their servers.

    If the order was submitted to the Sim101 account please reset the Sim101 account.

    To reset the Sim101 account please go to Tools--> Options--> Simulator--> and click Reset
    Click here for more information on the Sim101 account.
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      I was in sim mode the reset worked. Thank you!

      Comment

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