Just installed V18 price feed connection is not staying connected

babba

Member

Join Date: May 2009

Posts: 60
#1

Just installed V18 price feed connection is not staying connected

12-26-2013, 08:38 PM

Just installed V18, primary connection is good but price feed connection disconnects and reconnects every 5 seconds. I went ahead and repaired the DB and reinstalled the connection login and password but still having the same problem.

Need help. Thank you.
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NinjaTrader_Kyle

NinjaTrader Customer Service

Join Date: Dec 2008

Posts: 10208
#2

12-26-2013, 08:42 PM

Hello,

Thank you for your post.

Please contact me by email at Support AT NinjaTrader DOT com. In your message please include a link to this forum thread and a copy of today's trace file. The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20131226.txt' file.

KyleNinjaTrader Customer Service
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babba

Member

Join Date: May 2009

Posts: 60
#3

12-26-2013, 09:02 PM

Looks like problem has been resolved. No disconnects for the past hour. Must have been a problem with the data provider.
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