Cannot connect to database after .18 upgrade

[dontpanic]

Hi,

after upgrading to .18 my 64bit NT cannot connect to the database (screenshot attached).

32bit works fine. I have uninstalled and re-installed SQL server compact 4.0 SP1 and no change. The ninjatrader.sdf file does exist in the location described in the error message, and it has todays date/time stamp, so I assume that the upgrade has modified it.

I have attached my trace file.

thanks,
Will.

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

I have removed your attachments. Please do not post your trace file on the forum in the future as that file contains personal information which you should not share on a public forum.

NinjaTrader requires various Microsoft components to run, one of which is SQL compact Edition. Currently you may not have SQL Compact Edition or possibly have the incorrect version of SQL Compact Edition installed.
Please follow the below steps to ensure the correct version of SQL Compact Edition is installed on your PC. If you are not entirely comfortable performing the steps below, please let me know and we can setup a time for a remote support session.

• Navigate to the Windows Control Panel
• Add and remove software/programs
• Uninstall any SQL Compact Editions you see, if none are present you may ignore this step and continue onto the next step
• Install latest SQL Compact Edition 3.5. SP2 which is available here: Download Here
• Once you run the downloaded file it will ask you for a directory to extract the installer to. Point this to a temporary directory that you will be able to quickly locate later, such as the desktop
• Navigate to the aforementioned directory in which the files have been extracted to (there will be two files)
• SSCERuntime_x86-ENU.msi - Run this one first
• SSCERuntime_x64-ENU.msi - No need to run this if you are on a 32 bit system, if you are on a 64 bit system you will also need to run this file, if you are not sure if you have a 64 bit system go ahead and run this file. If you are not using a 64 Bit operating system, the installer will cancel itself automatically
• Follow the installation steps outlined in the installation wizard
• Once installed you will need to restart your PC
• You will now be able to launch NinjaTrader 7

If you are unable to launch NinjaTrader 7, please contact me by email at Support AT NinjaTrader DOT com so that we can schedule a time to further assist remotely.

[dontpanic]

Thanks, that fixed it.

I have never had SSCE 3.5 installed before, only 4.0 and NT has always worked.

Anyway, its working now.

Thanks,
Will.