TF missing data

[Jurase]

Hi,

I opened NT this morning and TF data from friday is missing.
I repaired DB, adjusted the clock but I still have the same problem.ES is fine.
I use NT 7.0.1000.16 Version.

Thank you.

[NinjaTrader_Jason]

Hello Jurase,

Can you please tell me to what data feed provider you connect in NinjaTrader.

Does it make a difference if you right click in the chart and select 'Reload All Historical Data'? If not, please exit NinjaTrader and go to C:\-->Users-->*Windows user account*-->Documents-->NinjaTrader 7-->db and delete the cache folder. Start NinjaTrader and check again.

[Jurase]

I deleted cache folder, restarted NT and still the same problem.I tried to reload all historical data but still the same problem.I use ZenFire.

[NinjaTrader_Jason]

Hello Jurase,

Can you please send me your log and trace files as follows. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, TF missing data' in the subject field and enable 'Log and trace files'.

[Jurase]

I just did that.Thanks.

[Jurase]

Hello Jason,

Is there any news regarding my problem with TF data?Thanks.

[NinjaTrader_Jason]

Unfortunately I have not received an email so far. Could you please send me the files from your regular email. You can send it to support[at]ninjatrader[dot]com. Put 'Att Jason, TF missing data' in the subject field.

Log and trace files can be found at the following locations. Please attach them in the email.

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20131223 for today. (log.yyyymmdd for any other date)

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20131223 for today. (trace.yyyymmdd for any other date)

[Jurase]

Ok.I just sent it to you from my email.

[NinjaTrader_Jason]

So far, I did not see the email. Could you please send it to [email protected] as well.

[Jurase]

I just sent it to your email again.

[NinjaTrader_Jason]

Thanks for sending the files - I received the email.