Window8.1 unable to install NinjaTrader 7.0.1000.16

[leefuyuan]

Please help, I am having trouble to install latest NinjaTrader 7 to window 8.1. the error message is "The folder path "NinjaTrader 7" contains an invalid character.
Thank you in advance.

Lee

[NinjaTrader_Matthew]

Hi, Welcome to our forums.

What is the full path of your Documents directory?

For example:

C:\Users\yourprofile\Documents\

During the setup process, are you using the default location for the Programs Directory or are you using another location?

[leefuyuan]

C:\Users\FuYuan\Documents

yes, above is the programs directory I used.

and is installed on default location.

[NinjaTrader_Matthew]

Hi,

Can you please send us an email to support[at]ninjatrader[dot]com? We will need to review some environment settings on your PC to better understand and resolve this error.

Please include a reference to this thread.

Thanks

[leefuyuan]

Thank you for your prompt action, email to support is sent.