Help! No Workspace

[santafe]

Using Win 7, I turned on NT and only Control Panel Appeared.
No Charts on Workspace. There is a Check Mark next to Opened Workspace.
I tried close Workspace and reopen, nothing.
I tried restarting computer, nothing.

Please help.

[NinjaTrader_Brandon]

Hello santafe,

Thanks for your post.

You can restore your workspaces from a backup if you completed on recently.
Complete the following steps to restore a Backup Archive.
1. From within the Control Center window select the File menu. Then select the menu Utilities and the Restore... menu item
2. Select the backup archive to restore from the "Restore" file dialog window
3. Press the "Open" button

Below I have provided a link to the Backup and Restore section of our help guide.

http://www.ninjatrader.com/support/helpGuides/nt7/index.html?backup__restore.htm

If you do not have a backup you may be able to open the NinjaTrader folder within your My Documents folder, Right click on the workspaces folder, select properties, and see if you can restore to a previous version.

If neither of these options work you will need to recreate your workspace.

To help prevent loss ensure to do backup regularly.

Ensure to always exit NinjaTrader by going to File> Exit or selecting the X at the top right of the Control Center. DO NOT right click on the NinjaTrader icon in the Windows Taskbar and select Close as Windows could close the charts/etc before asking to save your workspace, resulting in a blank workspace.

If you have an anti virus/firewall program installed you will want to add NinjaTrader to it's exception list.
You will need to exclude the following directories.
C:\Program Files (x86)\NinjaTrader 7 or C:\Program Files\NinjaTrader 7
(My) Documents\NinjaTrader 7


Additionally if you have a backup or auto backup program you will want to pause it while using NinjaTrader so it does not conflict with saving your NinjaTrader files.