My Zen-Fire connection was lost at 6:27CT and I am unable to re-establish. I can connect to the Kinetick server, and all of my other brokerage connections using other platforms work fine, as well as other Internet apps.
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Hello willehm,
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher S.NinjaTrader Customer Service
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