My Zen-Fire connection was lost at 6:27CT and I am unable to re-establish. I can connect to the Kinetick server, and all of my other brokerage connections using other platforms work fine, as well as other Internet apps.
-
Hello willehm,
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher S.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
115 views
0 likes
|
by Mindset
04-21-2026, 06:46 AM
|
|||
|
0 responses
161 views
0 likes
|
by M4ndoo
04-20-2026, 05:21 PM
|
|||
|
0 responses
83 views
0 likes
|
by M4ndoo
04-19-2026, 05:54 PM
|
|||
|
0 responses
127 views
0 likes
|
by cmoran13
04-16-2026, 01:02 PM
|
|||
|
0 responses
87 views
0 likes
|
by PaulMohn
04-10-2026, 11:11 AM
|
Comment