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Giving Different Prices for the same timeframe across two chart windows

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    Giving Different Prices for the same timeframe across two chart windows

    Hi there,

    I am comparing two charts the 15min and 4min for the ES 9/13 contract.


    I noticed for instance, that the high on the 15min candle for 11h00 on the 20 May is 66.75, but when you go to the 11h00 candle for 20 May on the 4min chart it is 60.25. Obviously this is wrong.


    I double checked every thing........same contract, same date but different values.


    However, I never has this problem a few days ago when I was comparing these two charts.


    How do I remedy this?


    Thank YOu!

    #2
    Hello,

    Thank you for contacting us.

    Please right click in the chart's and use the Reload All Historical Data option to reload chart data.
    KyleNinjaTrader Customer Service

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