No data in GE or NG futures

[BrianNC]

I got the same problem.

Yeah, I don't get why it does that. It shows thousands of contracts in the DOM for the December contract, but no data for the chart.

[NinjaTrader_RyanL]

Hello all,


Thank you for the follow up.


If you are not receiving data for GE 12-13 on a chart, but you are receiving the data in other areas such as a SuperDOM, Time & Sales, or on the orders tab of the Control Center then you can reset your instruments to troubleshoot:


When you perform an instrument reset, the following actions will occur:

• User added instruments will not be affected.
• Any changes you have made to the original instrument settings will be reset
• Any changed symbol mappings will be reset including changes made for use with the Automated Trading Interface.

• Disconnect from any data providers.
• Control Center > Tools > Options...
• Data tab > Reset Instruments
• Restart NinjaTrader

Otherwise I would like to test this situation further on my end.


Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Attach a copy of your config file:

• You will find your configuration file in the following directory:
• (My) Documents\NinjaTrader 7\config.xml

I look forward to assisting you further.