Problem please help

[santafe]

Today with NT, Indicator with Sound Alert doesn't work or show in Alert Box(File, New, Alerts).

I try to shut down and restart, but need to go to Task Manager and End Task Ninjatrader.exe. This never happened before.

I use IB. NT forum states best on IB Version 938 (Tried 9/17, but Sierra Chart works only with IB 939.

I just reloaded IB 939 as I had before, and NT and SC worked in the past.

Please help.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
3.) The name of the sound file that is selected for the indicator.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt