some historical Tick data are missing for CQG connection

[bltoby]

using CQG connection. But historical Tick data between 7/29 - 8/2 are missing for FGBL09-13, CL09-13, ZN09-13, HG09-13

[NinjaTrader_Jason]

Hello bltoby,

Can you please restart NinjaTrader and check if the missing data remains.

If so, we are looking to restore the missing data upcoming weekend during server maintenance.

[bltoby]

Hello bltoby,

Can you please restart NinjaTrader and check if the missing data remains.

If so, we are looking to restore the missing data upcoming weekend during server maintenance.

did that, still missing tick data for that whole week for these symbols.

[NinjaTrader_Jason]

It will be restored next weekend. Our apologies for any inconvenience.

[bltoby]

It will be restored next weekend. Our apologies for any inconvenience.

Hi,

the missing data still not restored.

[NinjaTrader_Lowell]

Hi bltoby,

Our apologies for any inconvenience.

We are reviewing this and will follow up once we have more information.

[NinjaTrader_Matthew]

We've verified the data on these CQG historical data servers and the data has been restored.

Can you please confirm you see the same?

[bltoby]

the data is there now.
Thanks

[NinjaTrader_Matthew]

Great to hear - thanks for confirming.