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    TD orange status

    Hello,

    Today my TD Ameritrade connection has been"orange" the whole day and the positions are not getting updated. I have >150 strategies running and about 15 positions opened. Is there anything I can/should do without disrupting my trading positions and strategies?

    Thanks.

    #2
    Hi TexFly,

    Thank you for posting.

    The orange status means that you have been disconnected from one of their servers.

    You will need to disconnect and try reconnecting via, File > Disconnect and the File > Connect
    Cal H.NinjaTrader Customer Service

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      #3
      Is this going to mess with my strategies and positions? Also, I have the secodnary connection to Kinetick free for the daily quotes. How should I proceed? Again I do not want to disrupt my open positions and strategies. Thanks!

      Comment


        #4
        TexFly,

        Unfortunately, the disconnect will cause the strategies to disable.

        Any open positions will be accessible when you reconnect, however your strategy will not recognize them and will start their trading when the conditions are met.
        Cal H.NinjaTrader Customer Service

        Comment


          #5
          What a pain. Is there any way to change the settings and "syncronize" them when I re-enable?

          Comment


            #6
            TexFly,

            Yes, this would require setting up account sync in your code.

            I would take a look at the link below on the Account Sync before moving forward -
            http://www.ninjatrader.com/support/h..._positions.htm
            Cal H.NinjaTrader Customer Service

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              #7
              If I extend the reconnect to 20 attempts does it kick in immediately or at the next restart? Also, my strategy is set to ignore historical and sync=false. What's the best way to proceed? I'm familiar with the page you sent me.

              Comment


                #8
                TexFly,

                You would need to restart NinjaTrader to have the kick in.

                You would need to change the ignore Historical to have your strategy recognize your historical positions.
                Cal H.NinjaTrader Customer Service

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