NinjaTrader application has encountered a problem and needs to close.

[ProV356]

I tried to login to my account and had the same issue as:

http://www.ninjatrader.com/support/forum/showthread.php?t=55470&highlight=ninjatrader+application+encountered+problem+close

I can not get Ninja to start. After the splash screen it displays the message:
Ninjatrader application has encountered....

I am hoping to get this resolved quickly because I am unable to trade. Hopefully, this can be resolved without losing my data and settings this time.

So I will have my trace, log files, and anything else needed ready to send when I get a reply.

Also, if it makes any difference this computer with the issue is running XP and I believe it was release 14.

Thank in advance.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[ProV356]

Hello Christopher,

Thank you for your quick response. I wanted to reply here, so maybe someone else who runs into this issue may be helped as well.

I believe I was able to identify the problem.

I was using an older computer that started out as my backup for Ninjatrader when I had the "...encountered a problem..." issue and after posting here, noticed that my hard drive was nearly full. I deleted some old files, about 100 MB worth so far, and tried Ninja again, and this time I was able to login. So with that I will keeping trying for a couple of days and if the issue doesn't come up again, I will determine that was the cause of the error.

I will post again to follow up with what I found.

Thanks again & God Bless

[NinjaTrader_ChristopherJ]

You're welcome and thank you for updating the thread with your possible resolution.

Have a great day!