Suddenly cannot place order on CAC40

[adcswai]

Hi,

I got following error at TWS log when I try to place order from NJ:
14:11:00:209 <- 3-17-6796-CAC40-FUT-201309-0---MONEP-MONEP-EUR--BUY-8-MKT-0-0-DAY--U1138700-O-0--1-0-0-0-0-0-1-0-U1138700/8-0-------0--0-0---0---0-0--0------
14:11:00:380 -> 4-2-6796-200-The contract description specified for CAC40 is ambiguous;
you must specify the multiplier.-

I am trading on CAC40 for a long time, and no error.

NJ version:7.0.1000.15
TWS Build 938.1e

Anyone can help?

[NinjaTrader_Jason]

Hello adcswai,

Can you please send me your log and trace files, so I can investigate. Log and trace files can be found at the following locations. Please attach them in the email. You can send it to support[at]ninjatrader[dot]com. Put 'Att Jason, Suddenly cannot place order on CAC40' in the subject header.

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20130902 for today. (log.yyyymmdd for any other date)

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20130902 for today. (trace.yyyymmdd for any other date)

[mableeker]

FTI same problem

The FTI future on the Amsterdam AEX index has the same problem and error response. Today a new smaller future on the AEX has been introduced, I suppose correlation with that?

[NinjaTrader_Jason]

Yes, can you please proceed as follows. Disconnect IB and go to Control Center-->Tools-->Instrument Manager. Highlight the FTI and click Edit. Select the Misc-tab and change the symbol map for IB to EOE|||200

Click OK. Remove and re-add the FTI 09-13 to your instrument list now that it has different settings. Instructions can be found at the link below.

http://www.ninjatrader.com/support/helpGuides/nt7/instrument_lists.htm

Click OK in the Instrument Manager and check if you receive data without error.

[mableeker]

I suppose same solution works for CAC futures as mini futures were introduced as well for CAC

[NinjaTrader_Jason]

Yes, please use CAC40|||10 as new symbol map.

[mokum777]

Hello.. AEX futures problem

Okey forget it....
Did a restart, and for now it all works agian
Greetings

Not want to hijack the tread,
but does this solution work...?
Still have a problem with the AEX futures
I tried it, (it did work) but it looks like it stopped working. (roughly 30 minutes ago..? )
I have both a feed from IB as well as Kinetick
settings at Misc tab:
IB are: EOE|||200
kinetick are: AEX

[NinjaTrader_Jason]

Hello mokum777,

Yes, it should work. Does the issue remain after a restart of NinjaTrader? If so, please double check if the FTI uses the adjusted symbol map.

What connection sequence do you use? Do you connect to IB or Kinetick first?