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Error connecting to kinetic

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    Error connecting to kinetic

    I am getting the following error.
    Login Failed: Unable to authenticate. An existing connection was forcibly closed by remote host.
    can someone please help?
    thanks

    PS: After I installed NT I rebooted the machine. After I went through the connection for kinetic I rebooted again.

    #2
    Hello,

    Please contact me by email at Support AT NinjaTrader DOT com. In the message include a link to this forum thread and a copy of today's trace file. The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20130827.txt' file.
    KyleNinjaTrader Customer Service

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