Unknown instrument affected order.

[Cigarist]

Hello,

I tried to enter an order for YM, dow mini futures, and it writes "Unknown instrument affected order". I am with Velocity Futures. The rest of the symbols seems fine. What is wrong here?

Thanks,

Cigarist

[NinjaTrader_PatrickH]

Hello Cigarist,

Thank you for your post.

So I may investigate this matter further please send me your log and trace files for today.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please place 'ATTN: Patrick - 907223' in the subject line and a reference to this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=60538

I look forward to assisting you further.

[NinjaTrader_PatrickH]

Hello Cigarist,

Thank you for sending in those files.

Please go to Tools > Instrument Manager > search for the YM > double click on the YM in the search results > then go to the MISC tab > scroll down to the Symbol Map section and then take a screenshot of the Instrument Editor window for the MISC tab and attach the screenshot to your response.

I look forward to your response.

[Cigarist]

Patrick I solved the problem by resetting the instruments. it's working now. Thanks.

[Vozdovac]

Under my Log tab the error message popped up saying:

MarketData request was rejected: unknown instrument

Yesterday that symbol was working fine. Any suggestions?

Thanks

[NinjaTrader_PatrickH]

Hello Vozdovac,

Thank you for your post.

Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please place 'ATTN: Patrick - 907223' in the subject line reference this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=60538

I look forward to assisting you further.