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    Charts not working

    I get a window that says NT has stopped working and windows is shutting it down. I tried to restart my laptop however that did not resolve it. Are there any problems at the server?

    Need some help before open Sunday night hopefully.

    TIA

    Power Broker

    #2
    I cant do anything tonight without the freakin charts!!!!!

    Comment


      #3
      Hello,

      Please contact me at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread and a copy of today's trace file. The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20130818.txt' file.
      KyleNinjaTrader Customer Service

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        #4
        sorry Kyle i did not see your reply. I called the guys at the broker and they unloaded and reloaded NT. I lost all my workspaces, ATM strategies and everything though:-( Hope that never happens live. I have to rebuild everything now from nothing and that sucks.

        PB

        Comment


          #5
          Hi Power Broker,

          I'm glad to hear that things are back up and running for you however I am sorry to hear of the loss of settings. If anything else comes up which I could assist you with please let me know.
          KyleNinjaTrader Customer Service

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