paid, but no key

[Collider]

Hello Support,

I bought a subscription through Paypal but unfortunately received no further email. Only from Paypal that I have paid.

What next?

[Harry]

Send an e-mail to NinjaTrader support: support at ninjatrader dot com

[Collider]

All employees are on vacation?
6 days and no response from support
Since probably only helps pray

[NinjaTrader_Kyle]

Hello Collider,

I'm sorry for the delay.

Please contact us by email at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread.

[Collider]

8 days is not enough for an email

Hello Collider,

I'm sorry for the delay.

Please contact us by email at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread.

I have written 6 emails, no response.
It now takes me too long.
I have notified Paypal.