CL chart not moving

[jdox848]

DOM works fine but the chart is frozen. When I reload the historical data its all there but the price doesn't move. Session template is set to 24/7

[NinjaTrader_ChristopherS]

Hello jdox848,

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

What contract month do you have selected on the chart?

(For a chart) what interval is selected?

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

[jdox848]

Well figured out that when I'm connected to kinetick and CQG it doesnt move but if i disconnect kinetick, it works fine. Why is this and is there a way to be connected to both and have it work? I don't subscribe to CL through kinetick but would still like to have it connected for other instruments. Thanks.

EDIT: Sorry, didn't see your message until after I wrote this.

[NinjaTrader_ChristopherS]

Hello jdox848,

When connecting to Kinetick and your broker, you have some options...

Connect to Kinetick first then to your broker. This setup will get all live and historical data from Kinetick, and still allow you to execute trades to your broker.

Or, connect to your broker first, then to Kinetick, with historical data disabled on your broker. This will allow you to get live data from your broker, and all historical data from Kinetick, and will also use Kinetick as a backup.

More on this topic at: http://www.ninjatrader.com/support/h...onnections.htm

[jdox848]

Ok that works when I connect to broker and then kinetick. I just had it backwards at first. Thanks for your help!