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Scaling lock up

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    Scaling lock up

    When I adjust the scaling for the chart in the x axis, NinjaTrader sometimes reaches 100 percent cpu utilization and pretty much locks there. Is that supposed to happen ?
    Bruce

    #2
    Hello Bruce,

    Thank you for your post.

    No, that is not expected behavior. I would recommend applying the performance tips which are listed at this link to our Help Guide: http://www.ninjatrader.com/support/h...ance_tips2.htm
    KyleNinjaTrader Customer Service

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      #3
      This isn't a loading problem, it only happens when I adjust the scaling. I have 3 similar charts, I can re-scale 2 of them with no problem. The scale also goes very wide, like to 1 point, when I'm trying to adjust to 20 points. It then cannot be drag/dropped back, it resets itself to the 1 point range when I try to drag/drop.
      Bruce

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        #4
        Hello,

        The performance tips which I linked you to don't deal only with loading problems. The same steps should apply here. Please give the steps listed at the link a try.
        KyleNinjaTrader Customer Service

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          #5
          Sorry, I forgot to mention, uh, I did. I didn't see anything that applied.
          Bruce

          Comment


            #6
            Bruce,

            Please outline what the workspace consists of so I can provide tips. For instance, are you able to reduce the total number of charts? Reduce the number of days of data requested in those charts? Ultimately you will need to scale back to free up system resources which is my whole point here.
            KyleNinjaTrader Customer Service

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