Bartimer and volume data not working on 6E

[egabriel2001]

Hi there

I'm having issues with 6E charting:

1) countdown only works once after re-loading historical data after that it remains at zero, from the chart menu or from NT control center menu.

2) market data only loads from one period immediately after re-loading historical data after that it remains at zero, from the chart menu or from NT control center menu.

Every other instrument data loads ok and timers work

Enclosed side by side charts with FDAX and 6E, Data series properties and indicator properties

Don't mind the fancy timer on fdax is the same results with any timer.

Thanks in advance

NT 7.0.1000.14 (Live)
Window 7 64-Bits
Kinetic Live data feed

[NinjaTrader_ChristopherS]

Hello egabriel2001,

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
3.) Your Config file which can be found in Documents-->NinjaTrader 7 folder

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt