Unable to login in CQG/AMP

[steve257]

I have been unable to log into my Ninjatrader demo account all day. Is anyone having similar problems or know the solution. Thanks

steve

The error message is:

"Disconnect enforced due to undesired CQG API state. Please contact NinjaTrader support for further instructions."

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
3.) Your Config file which can be found in Documents-->NinjaTrader 7 folder

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt