Error on loading chart data...

[forrestang]

which version?
I am on 7.0.1000.14 which is current

I see. That's the version that I upgraded to. Maybe there's something else causing a problem?

I can say though that it seems like a lot of historical data that I had before re-installing the newer version has disappeared.

[dontpanic]

still an ongoing problem

Yes, its still happening. I have sent my diagnostic files but have really had no result except for the usual suggestions of trying other workspaces, rebuild database, reset my modem, and of course I was told to load less data.

I'm using zenfire and the only way I have found to get around it when it happens is to close my connection and reopen it, that often does the trick, but still when I do "reload all historical data" the error sometimes pops up again, and its not always the same instrument, and sometimes its only 1 instrument and sometimes its several.

My guess is that its something to do with the data connection and we need a real solution. I know of others in my circle that are also getting the problem and mostly they restart NT to get around it.

Hopefully someone is working on it.

[NinjaTrader_ChristopherS]

Hello,

Please send a note to Support [AT] NinjaTrader [DOT] com

In the message, please include the following:
1.) A link to this forum thread. http://www.ninjatrader.com/support/f...d.php?p=336232
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[laredo]

server busy

ok i found this

[laredo]

OK ive slimmed down and closed NT totally and restarted and that worked