Instruments data availables only on afternoon

[Emanuele67]

Hi everybody
How is it possible that an uploaded instrument, BRN 08-13 in this case, seems to move only on afternoon, Rome time? I'm using CQG data provider. and on my chart, BRN 08-13 is frozen in the morning (no candles are formed till 14.00/14.30)

I wait for your reply

Emanuele67

[NinjaTrader_Jason]

Hello Emanuele67,

Can you please check what session template is used. The session template determines during what hours data will be received/loaded in the chart. If set to <Use instrument settings>, it will use the session template that is configured for the instrument in the Instrument Manager.

Please go to Control Center-->Tools-->Instrument Manager, highlight the BRN in question and click Edit. You will now see what session template the instrument by default uses.

You can view the times of each session template in the Session Manager (Control Center-->Tools). It will allow you to create new ones as well. More information regarding the Session Manager can be found at the link below.

http://www.ninjatrader.com/support/helpGuides/nt7/session_manager.htm

If you do not like to exclude any time, you can use the 'Default 24/7' session template.

[Emanuele67]

Dear Jason
Thank you very much for your reply
In fact, the template loaded was Nymex Energy RTH. I've provided to set the "Default 24/7" template: what should I do now? Should I reload BRN?

Emanuele67

[NinjaTrader_Jason]

Yes, please right click in the chart and select 'Reload All Historical Data'. Check if all available data is loaded.

[Emanuele67]

Dear Jason
Now it works: thankk you very much for your help

Emanuele67