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start / con problems

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    start / con problems

    Hi, today i wanted to start Ninjatrader but just nothing happened. After some restarts, i uninstalled NT and did a new download.
    Then i could start NT again, filled my accout connection again etc, but i don't get connection to Zenfire. I get connection to Kinetick but not to Zenfire...(please check your account or internet connections..says ninjatrader)
    Hope you can help-
    Thanks
    Last edited by only1; 05-19-2013, 07:47 AM.

    #2
    Hello,

    Please remove and recreate the Zen-Fire connection:
    • Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
    • Restart NinjaTrader
    • Please go to the Tools menu--> select Account Connections and recreate the account connection.



    The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
    Click here to take me to the Zen-Fire Connection Guide


    If the issue remains after recreating the Zen-Fire connection please contact me by email at Support AT NinjaTrader DOT com so that I may test the connection here. In that message, please include a link to this forum thread and a copy of the Config file which you'll find in the Documents > NinjaTrader 7 folder.
    KyleNinjaTrader Customer Service

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