connection lost

[hhyang95]

Hi,

I have a similar "connection lost" problem that some others reported previously.

I am running NJ with Kinetick (for data) and IB (for trading) and I realized that Kinetick and IB were disconnected and reconnected a few times in a day. And at some point, chart did not update in real time and trading did not occur. But NJ showed that kinetick and IB were still connected.

I restarted NJ and established connection with Kinetick and IB again. Then the data feeding was working properly.

Some background on my system is following.

1. Windows 7
2. My computer has a fixed IP
3. Firewall may have caused this problem but no clue (not know how to check)

I am happy to provide log, trace file.

Please help.

cu.

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please contact me by email at Support AT NinjaTrader DOT com.
In your message please include a link to this forum thread and a copy of your trace file from the last date the issue occurred. The trace file is located in the Documents > NinjaTrader 7 > Trace folder. Files are named by date in a 'trace.YYYYMMDD.txt' format.