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Problems connecting to MB Trading

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    Problems connecting to MB Trading

    Hello,

    When connecting to MB Trading, a window opens up with a title bar label of "MB Trading Navigator", but the title bar icon is clearly a Ninjatrader icon.

    No actions can be taken from this window (eg. placing an order) and if an order is placed through Ninja control center a pop up messages states:

    "MBT, Unable to process last request: Trader permissioned View Only affected Order: Buy 1000 Market"

    Can you please explain how the MB Trading connection is supposed to work and what the message means? Thanks.

    #2
    Hello coolmoss,

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.
    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher S.NinjaTrader Customer Service

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