Less data with range bars than minute bars

[arbuthnot]

Hi guys

My data feed is Kinetic.

I can get 50 (or more) days of data on IBM with a time-based chart (I'm using 5 minutes bars).

But when I change this to a range bar chart I only get 7 days of data. If I go into 'Data Series' with a range bar plotted and try to increase it beyond 7 days, no extra bars are plotted.

Any advice on this much appreciated.

[NinjaTrader_Cameron]

Hello,

When requesting tick data between the hours of 9:30am ET to 4:30pm ET you will have access to 8 days of historical tick data. If you request the data outside those hours the full 120 days is available.

After you request the data, it will be downloaded to your historical database and cache, and you will be able to access this data at any time.

Requesting tick data consumes an extremely large amount of bandwidth and heightens data server loads. When bandwidth or server load is elevated to high levels, the result is that all data, including live data can be slowed down.

We decided to make 120 days of tick data available, far more than other providers, and will not compromise the data by filtering it. We simply reduce any possibilities of overloading servers and bandwidth by limiting the amount of data available during peak trading time; the times that traders need data to be as fast as possible.

[arbuthnot]

Thanks, Cameron. That's entire reasonable.

I'll download the data later on.

Cheers.