I had a buy stop order that was not filled this morning, and I'm not sure why. I actually had two stop orders, one to buy 4 contracts, and another buy stop one tick higher for 2 contracts. When the market moved on high volume, my stop for 4 contracts was filled but my stop for 2 contracts was NOT filled, it was still sitting there untouched after the market had moved through the price and beyond. That stop not getting filled cost me about $1000 in missed profit, so I'm trying to figure out why it was not activated. I contacted the IT desk at my FCM and they said to contact NT support about the issue, please advise.
Regards,
Andrew
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