Problems with Interactive Brokers connection

[sburtt]

First please upgrade to NinjaTrader 7.0.1000.12 with the steps I have provided below. With this procedure you will not lose any Workspaces, Charts, etc.

• Close all running applications.
• Then from the Start menu select --> Control Panel --> Add and Remove Programs.
• From Add and Remove Programs select NinjaTrader 7 and click Remove.
• Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
• Reboot your machine.
• Once these steps are completed, download NT 7.0.1000.12 from the link below:

Download


With the current version of NinjaTrader, it is critical that you use TWS version 927.7. Please uninstall your existing version via the Windows Control Panel, and then install 927.7 via the following link:

http://www.ninjatrader.com/ninjatrader/TWS/tws40_install_927_7.exe

Once TWS 927.7 has been installed, please ensure that the configuration in our Connection Guide for TWS has been completed.

The following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information.

Click here to take me to the Interactive Brokers Connection Guide

Next open NinjaTrader and connect to IB.

I must say thanks, its working now, and with the change it kept all my settings thanks

[NinjaTrader_ChristopherJ]

First please upgrade to NinjaTrader 7.0.1000.12 with the steps I have provided below. With this procedure you will not lose any Workspaces, Charts, etc.

• Close all running applications.
• Then from the Start menu select --> Control Panel --> Add and Remove Programs.
• From Add and Remove Programs select NinjaTrader 7 and click Remove.
• Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
• Reboot your machine.
• Once these steps are completed, download NT 7.0.1000.12 from the link below:

Download


With the current version of NinjaTrader, it is critical that you use TWS version 927.7. Please uninstall your existing version via the Windows Control Panel, and then install 927.7 via the following link:

http://www.ninjatrader.com/ninjatrader/TWS/tws40_install_927_7.exe

Once TWS 927.7 has been installed, please ensure that the configuration in our Connection Guide for TWS has been completed.

The following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information.

Click here to take me to the Interactive Brokers Connection Guide

Next open NinjaTrader and connect to IB.

[sburtt]

Any idea? Ever seen somebody with a similar problem?

[sburtt]

TWS built 921.5
Ninjatrader 7.0.1000.10

Please not all was working up to 2 hours ago, i have been having this isseu sincce i requested IB for a new account linked to my existing, as described below.

Basically when i click on file>connect>interactive broker, then the API pops up on TWS i then click yes but nothing happens. Last monday i had a similar issue, i then shut down the PC and the following morning it was working fine. However this issue is quite frustrating

[sburtt]

This option will only be seen if you have Mosaic open. If you have TWS open this will be fine for connecting within NinjaTrader.

Can you tell me what version of NinjaTrader you have installed which can be found under Help-->About.

Also can you tell me what version of TWS are you using? You can check under TWS -> Help -> About -> Scroll to the Build #.

TWS built 921.5
Ninjatrader 7.0.1000.10

Please not all was working up to 2 hours ago, i have been having this isseu sincce i requested IB for a new account linked to my existing, as described below.

[NinjaTrader_ChristopherJ]

This option will only be seen if you have Mosaic open. If you have TWS open this will be fine for connecting within NinjaTrader.

Can you tell me what version of NinjaTrader you have installed which can be found under Help-->About.

Also can you tell me what version of TWS are you using? You can check under TWS -> Help -> About -> Scroll to the Build #.

[sburtt]

Hello,

Thank you for your post.

Do you currently only have Mosaic open? If so can you please go to New Window-->Advanced Order Managerment (TWS) and let me know if you can then connect.

Chris,
I am already in TWS, I tried going back to Mosaic and following your instructioms but I don't see the Advance Order Management option, could this be because TWS is already open on my desktop?

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Do you currently only have Mosaic open? If so can you please go to New Window-->Advanced Order Managerment (TWS) and let me know if you can then connect.

[sburtt]

Hi,

I was wondering if somebody could help. I have been using IB and NT for months without any problem, just recently i have set up a separate account to run algos and discretionary trading under 2 separate account number, basically now in IB TWS i am able to view the 2 separate accounts, or the full picture, so basically i enter my accounts with the same login and password. Since the 2 accounts are set-up i often have problems connecting IB to NT7 via API. NT says "connecting to Interactive Brokers" but actually doesnt connect. This happens not always, but it is quite frustrating. For example now my connection dropped and i am unable to reconnect. I've rebooted my pc and emptied the cashe folder in ninjatrader7>db. Any suggestion to get the connection up again?