Connection Problem

[LexYao]

After disconnecting from CQG to connect to Market Replay, I find that I am unable to reconnect to CQG with a message "Login failed: Unable to connect to the remote server." The only thing I remember altering was tick on the "record market replay" box to enable me to download missing market data. Does anyone have this same issue and any possible solution?

[NinjaTrader_PatrickH]

Hello LexYao,

Thank you for your post and welcome to the NinjaTrader Support Forum!

So I may further test your account connection on my end, can you please send me your configuration file?

You will find your configuration file in the following directory:

• (My) Documents\NinjaTrader 7\config.xml

Once located, please attach the config.xml file to your e-mail to support[at]ninjatrader[dot]com with 'ATTN: Patrick - 822296' in the subject line and a reference to this thread in the body of the e-mail: http://www.ninjatrader.com/support/f...ad.php?t=57041

I look forward to your response.

[LexYao]

All is good Patrick. After retrying the next day I was able to connect with no probs. It might have been just a glitch somewhere. Thanks for the prompt reply though. It's always good to know that there is support I can count on.