Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Connection problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Connection problem

    when I attempt to login and connect on my Mirus Demo, using Zenfire I get

    "Login failed: Please check your account connection parameters and internet connection."

    note this is the first time I am trying to connect using this demo. I inputted the Ninjatrader demo license key. and the Username/pw for Zenfire.

    #2
    Hello,


    Thank you for your post.


    Please remove and recreate the connection to Zen-Fire:
    • Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
    • Restart NinjaTrader
    • Please go to the Tools menu--> select Account Connections and recreate the account connection.

    The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
    Click here to take me to the Zen-Fire Connection Guide


    If the issue remains, please contact me by email (Support AT NinjaTrader DOT com) with a link to this forum thread and a copy of the Config file that you'll find in the Documents > NinjaTrader 7 folder.
    KyleNinjaTrader Customer Service

    Comment


      #3
      I emailed, according to directions. Unfortunately it did not work.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by argusthome, 03-08-2026, 10:06 AM
      0 responses
      65 views
      0 likes
      Last Post argusthome  
      Started by NabilKhattabi, 03-06-2026, 11:18 AM
      0 responses
      41 views
      0 likes
      Last Post NabilKhattabi  
      Started by Deep42, 03-06-2026, 12:28 AM
      0 responses
      23 views
      0 likes
      Last Post Deep42
      by Deep42
       
      Started by TheRealMorford, 03-05-2026, 06:15 PM
      0 responses
      26 views
      0 likes
      Last Post TheRealMorford  
      Started by Mindset, 02-28-2026, 06:16 AM
      0 responses
      52 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Working...
      X