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    Connection problem

    when I attempt to login and connect on my Mirus Demo, using Zenfire I get

    "Login failed: Please check your account connection parameters and internet connection."

    note this is the first time I am trying to connect using this demo. I inputted the Ninjatrader demo license key. and the Username/pw for Zenfire.

    #2
    Hello,


    Thank you for your post.


    Please remove and recreate the connection to Zen-Fire:
    • Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
    • Restart NinjaTrader
    • Please go to the Tools menu--> select Account Connections and recreate the account connection.

    The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
    Click here to take me to the Zen-Fire Connection Guide


    If the issue remains, please contact me by email (Support AT NinjaTrader DOT com) with a link to this forum thread and a copy of the Config file that you'll find in the Documents > NinjaTrader 7 folder.
    KyleNinjaTrader Customer Service

    Comment


      #3
      I emailed, according to directions. Unfortunately it did not work.

      Comment

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