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Unsuccessful Restore

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    Unsuccessful Restore

    Have backed up my data NUMEROUS times and try to restore and get "Ninja Trader is unable to restore the selected file since it is not a valid backup archive". What? Followed the directions on the site and still get this. HELP!

    #2
    Hello,

    Thank you for your post.

    Sorry to hear of the trouble. Please contact me via email at Support AT NinjaTrader DOT com. In that message, please include a link to this forum thread and a copy of the backup file.

    If the backup is larger than 3 MB, please send via the external web service SendSpace: http://sendspace.com/
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thanks Kyle...sent you an email.

      Comment

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