64bit faulty after upgrade to Rel 12

[Torso]

Hello,

after upgrade to Rel 12 there is no 64 bit version. The folder "bin64" is now empty.

I work with Win8. How I get the 64bit version?

Torso

[NinjaTrader_Kyle]

Hello Torso,


Thank you for your post.


I'd like you to partially reinstall NinjaTrader. No custom settings will be cleared, we'll only be reinstalling NinjaTrader's application files.


1.) Save a copy of your license key. (Help > License Key)


2.) Shut down NinjaTrader and uninstall via the Windows Control Panel. Do not remove the Documents > NinjaTrader 7 folder. (This is where custom settings are held)


3.) Reinstall NinjaTrader 7.0.1000.12 via the following link: http://www.ninjatrader.com/download-registration


The 64 bit version should be functional after reinstalling.

[dvercher]

Hello,
My problem is that I upgrade to the last version (12) but the 64 bit is still the 11 and the NT7 is correctly upgraded.

What should I do?

Thanks

Sincerely

[NinjaTrader_Jason]

Hello dvercher,

Can you please perform an uninstall/reinstall of NinjaTrader as per the instructions below.

You will save all settings and data. All other settings and data are located at (My) Documents-->NinjaTrader 7 which is unaffected when you uninstall NinjaTrader via the Control Panel.



Make sure NinjaTrader is shut down.

Uninstall NinjaTrader 7 via Windows Control Panel-->Programs and Features.

Clear your browser cache and download and install NinjaTrader 7.0.1000.12 from the link below.

http://www.ninjatrader.com/download-registration.php

[dvercher]

Hello,

Tahnks for your response. So the workspaces saved and the charts saved there won´t be affected right?

Thanks

sincerely

[NinjaTrader_Brandon]

Hello dvercher,

Thanks for your reply.

That is correct, your workspaces and charts will not be affected by following the previous steps.