cant load QI

[cowboyss]

i selected QI 05-13 from the instrument manager and yet when I try to open the chart it says, Error on loading chart data. unable to load historical data. unknown instrument

(whereas I can load SI.)

[NinjaTrader_Kyle]

Hello cowboyss,

Thank you for your note.

Which data provider do you use with NinjaTrader?

[cowboyss]

Hello cowboyss,

Thank you for your note.

Which data provider do you use with NinjaTrader?

Kinetick EOD

[NinjaTrader_Kyle]

Hello,

Thanks for getting back to me.

I was able to load daily QI 05-13 data here using the Kinetick EOD service.

Please disconnect from Kinetick and reset NinjaTrader's instrument list:

• Open the Options menu (Tools > Options) then navigate to the Data tab.
• Click Reset Instruments.
• Restart NinjaTrader for the change to take effect.

After restarting, please reconnect to Kinetick's EOD service and try a new QI 05-13 daily chart.