Wrong Cash value from IB

[guillembm]

Hello,

I'm using the CashValue method to get the cash value from TWS. The problem is that THe amount I get from Ninja is always higher than the amount I see in the TWS account window. The amount is always 1000 eur higher in Ninja.

This happens with the real account but not with the IB simulation account. In simulation the value is exact.

[NinjaTrader_Matthew]

What is the CashValue reported to you from the Accounts tab of the Control Center?

Is your TWS account in EUR or USD?

Can you give me an exact example of what you're seeing?

[guillembm]

Sorry about that but I can't give you the real cash value. I hope you understand.

Just acknowledge that the amount I get on the NT strategy is always higher than in TWS account window.

My base currency is in eur

[NinjaTrader_Matthew]

Please send an email to support[at]ninjatrader[dot]com with your log and trace files for today so I can look into this further.

[guillembm]

It won't be necessary.

It's the same issue I already had. The problem is that the cash value is only updated when a position is closed.

If I have open positions and during the session they aren't closed (thus the cash value on NT doesn't change) the value on IB TWS will be correctly updated but not on NT. Here is where the difference comes from.

I insist you should improve it.

thanks