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MB Trading connection and Windows says something made NT stop working

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    MB Trading connection and Windows says something made NT stop working

    Hi:

    I am not having this issue with other connections. It is currently 2:15 pm est on Sunday (but I don't think that is a problem with MBTrading...should be able to connect all the time every single day)...

    When I connect to my live account here are the errors:

    1. All NT windows go white.
    2. Notice comes up: " Ninjatrader application has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    2a. Then, I can click close program and it will shut down.
    or
    2b. I can click Debug and it will say, Ninjatrader.exe-No debugger found...No registered JIT debugger was specified. Click on Retry to have the process wait while attaching a debugger manually. Click on Cancel to abort the JIT debug request. Of course, I have tried both and just end up canceling it out...and it closes NT as well upon clicking cancel.

    I have repaired my database and reset instruments already and also tried this so far 5 times.

    Please help.



    Greg

    #2
    Hello,

    If the issue is still persisting please send mail to support [at] ninjatrader [dot] com

    Please manually attach your most current log and trace files to that email, so I may investigate this matter further.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.YYYYMMDD.txt"
    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.YYYYMMDD.txt"

    Include this thread in the email: http://www.ninjatrader.com/support/f...ad.php?t=56298
    LanceNinjaTrader Customer Service

    Comment


      #3
      Hi Lance...I just emailed you the log and trace files along with a quick note...smile...Thanks, Greg

      Comment

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