Sometimes a chart will just go completely white with a thin lined red X from corner to corner. Also I am intermittently unable to get a chart to populate at all even though the connection to my broker shows to be active. If I shut down my computer and restart Ninjatrader that will sometimes allow the chart to populate and sometimes not. I reinstalled NT but the same issues persist. Thanks for any help.
-
Hello,
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
1 response
25 views
0 likes
|
|
|||
|
0 responses
115 views
0 likes
|
by CarlTrading
05-11-2026, 05:56 AM
|
|||
|
0 responses
69 views
0 likes
|
by CarlTrading
05-10-2026, 08:12 PM
|
|||
|
0 responses
225 views
0 likes
|
by Hwop38
05-04-2026, 07:02 PM
|
|||
|
0 responses
411 views
0 likes
|
by CaptainJack
04-24-2026, 11:07 PM
|
Comment