Connectivity related issue Account number not showing when connected

[suprsnipes]

Hi,

I first noticed this issue a couple of days ago. When connecting to a live or sim account the status is green and connected but I am unable to select an account in which to trade. To fix the issue I simply disconnect and connect to the data vendor again and generally this has been ok but it is happening everytime I close and open NinjaTrader any ideas on how I could fix this?

Regards,
suprsnipes

[NinjaTrader_Kyle]

Hello suprsnipes,

Thank you for your post.

I'm not sure why you would see this behavior. So that I may investigate please contact me via email at Support AT NinjaTrader DOT com

With your note, please include a link to this forum thread and a copy of today's trace file. The trace file is located in the Documents > NinjaTrader 7 > Trace folder and is named 'trace.20130221.txt'.