"No Data Affected Order"

[laocoon]

Hi

I just tried to place a buy order for the YM and got the following error message:
"Mirus, no data affected Order".

I'm on Mirus / Zen Fire.

Please advise.

Thanks

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please reset your instruments with the steps I have provided below:

• Disconnect
• Tools
• Options
• Data tab
• Reset Instruments
• Restart NinjaTrader
• Reconnect

If the issue persist please confirm you are receiving real time data for YM 03-13 within the orders tab of the Control Center as well as your order entry window.

[laocoon]

Thanks for your reply, ChristopherJ.
I have done as per your instructions but I'll obviously have to wait for another trading signal before I'll be able to place the next live order. In the meantime, I can confirm that I'm receiving real time data for YM 03-13 within the orders tab of the Control Center as well as the order entry window.

Thanks

[NinjaTrader_ChristopherJ]

If this does occur again please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[laocoon]

OK will do, thanks Christopher.

Have a great day.

[laocoon]

Hi Christopher

The issue just appeared again , I sent you an email with all the requested information.

Thanks

[NinjaTrader_ChristopherJ]

If anyone runs into this issue and have NinjaTrader 7.0.1000.7 or above installed which can be found under Help-->About, please disable the Legacy API with the steps provided below if this setting is currently enabled:

• Disconnect
• Tools
• Account Connections
• Select your Zen-Fire account
• Change
• Next
• Next
• Settings-->Disable "Legacy API"
• Next
• Finish
• Reconnect