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6e charting glitch

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    6e charting glitch

    Hi,

    Having a strange problem when charting 6e futures on a range chart. If I don't manually drag the scale smaller on the right side the indicators will disappear (please see charts) This has happened for a while now and is only a problem with the 6e. If I let the chart size automatically there is also no option to save the image when right clicking chart. The menu is there but when trying to select "save image" nothing happens. Once manually pinched small enough where the indicators pop back up I am able to right click and save again also. All other instruments chart perfectly. Please advise.

    Thank you~
    Attached Files

    #2
    Hello,

    Thank you for your post.

    Can you clarify for me which indicators are applied here?

    Do you encounter the same behavior if a new chart was used?
    KyleNinjaTrader Customer Service

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      #3
      Gom Delta Momentum and Stochastics Colors are the indicators.

      Yes, same behavior with new charts

      Comment


        #4
        Hello smeagol,

        Are you able to reproduce the issue in a 6E chart when you apply some default indicators?

        Please send me your log and trace files and include at what time you experienced the issue last. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, 6e charting glitch' in the subject field and enable 'Log and trace files'.
        JasonNinjaTrader Customer Service

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          #5
          I found out that it was one of the custom indicator causing the problem. Strange because it only happens with the 6e, the indicator works fine on all other charts. Thanks for the help~

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            #6
            Originally posted by smeagol View Post
            I found out that it was one of the custom indicator causing the problem. Strange because it only happens with the 6e, the indicator works fine on all other charts. Thanks for the help~
            might be because of 6e's "precision"... 1.3500

            DX works fine I suspect?

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