Eurex Data stuck?

[Kaldo]

Hello,

since 9.40 a.m. I do not get any data from the Eurex.

I use a Zen-Fire datafeed.

Globex is fine.

Are there any issues between Zen-Fire and Eurex?

[laocoon]

Same here.

[Thompson]

same here, no eurex data since 9:45 CET

[Nikolaus]

Same here. Eurex-Connection-Problems.

[r68cervera]

same here, no eurex data since 9:45

[steve2222]

Same here in New Zealand.

I actually got no data at Eurex open ie first bar printed 8.15am and then lost connection again at 9.44am

[traderx123]

Same here ! Nothing since 3:45 am est.

[NinjaTrader_Jason]

Hello all,

We can reproduce the issue upon testing Zen-Fire. There is no real-time data for Eurex instruments such as FDAX, FESX and FGBL. Historical data is loaded up to 3:45 AM ET. We have contacted Zen-Fire support.

Once there is news regarding the matter, I will let you know.

[Kaldo]

Thank you Jason.

Eurex is just running.

Maybe the issues are already solved.

Edit: Historical data still missing.

[NinjaTrader_Jason]

Yes, we receive real-time data again as of 4:27 AM ET as well.

We are checking with development if we can backfill the missing data.

[r68cervera]

I still I have a gap in the graph, it has a solution?

Thanks in advance and best regards,

[NinjaTrader_Jason]

Hello r68cervera,

Unfortunately there will be a gap between 3:45 AM and 4:29 AM ET - the historical data did not record data because no real-time data was received.

I do not have any information yet if and when the missing data will be backfilled.

[Kaldo]

Data again stucked since 4.37 p.m.

[NinjaTrader_Jason]

Hello Kaldo,

Yes, unfortunately I experience the same on my end. Zen-Fire is looking into the issue. They think it is related to an ISP around the New York area. Once there is information, I will let you know.

[laocoon]

Same here, no Eurex AND Euronext data.