Missing historical data for NQ 3-13 for 2-1-13

[counterpoint]

This morning when I connected to ZenFire, everything loaded fine except Friday's data for NQ3-13. None of my NQ charts show data for 2-1-13. The ES and YM charts show the data but NQ is missing for that day only for some reason. Everything else is working fine. How do I get this historical data back for the day of 2-1-13? I tried reloading all historical data and it did not change anything. I should mention that I have a lifetime license and am using a live account. Also tried repairing the database while disconnected and the reconnecting and reloading all historical data...made no difference...

[NinjaTrader_PatrickH]

Hello counterpoint,

Thank you for your post.

This is a known item and we plan to restore the data this weekend on the servers.

Please let me know if you have any questions.

[counterpoint]

So I will need to wait a whole week (next weekend?) to see this one day of data again? Why does it need to take that long? Also at whatever time it is resolved on your end, when I hit reload historical data it will then show up?

[NinjaTrader_Lowell]

Hi Counterpoint,

Historical data is only restored on weekends as this is the only time all markets are closed and we can perform maintenance on the servers.

Correct, after this weekend once the data has been restored you will only need to press reload historical data and the data will be loaded on your side.

Please let us know if we may be of any further assistance.

[counterpoint]

This morning I clicked "reload historical data" and nothing has changed. The day of 2-1-13 for the NQ 03-13 contract is still missing. Everything else is fine except for this date.

[NinjaTrader_Lowell]

Hello counterpoint.

Unfortunately this data was unable to be restored during our maintenance window this weekend. I apologize for any inconvenience and we still plan to restore this data during our next maintenance window.