Data not appearing correctly on chart

[LightWeight]

Hello,

I finally signed up for a live account today and purchased a NT license, but now I'm having a problem with my charts. I've attached a picture of the problem with the current ES and CL contracts. On both charts I am not getting intraday data for the rest of the day, the bars start only on when I opened the chart. For the ES I don't get any data between 23:59 on 1/25, and on the CL I don't get any prior day data at all, nor do I get any volume data for the CL (but I get it for the ES). I wasn't having this issue before when using live sim or market replay, just not that I have a live trading account and TT data from my broker. Help!

Thanks,

Andrew

[NinjaTrader_Kyle]

Hello Andrew,

Thanks for writing in to report this issue.

So that I may investigate, please contact me via an email to Support [AT] NinjaTrader [DOT] com.

In that message, please provide a link to this forum thread and a copy of your license key. (Help > License Key)