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    Cannot log in this am. I receive and error that states: "NinjaTrader application has encountered a problem and needs to close. We are sorry for the inconvenience."

    Suggestions? Thanks

    #2
    Hello,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Non riesco a fare i login

      Comment


        #4
        Hello samia,

        Thank you for your post.

        Glad to assist. Are you receiving an error when attempting to login? If so, what does it report?

        Also, who is your broker / data provider?

        We look forward to assisting further.

        Comment

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