Chart Trading Problems

[pivot44]

Can't select ATM Strategy without difficulty; drop down closes before I can choose. Have to try about 50 times, before it stays open. Has happened before, once it works, seems to work for entire remaining session.

Also, today only, hitting close button, entered another trade; happened twice before multiple clicks on close finally closed existing position.

[NinjaTrader_Chris]

Miscellaneous Support

Hello,

Please check in Add/Remove Programs to see what version of Java you have installed.

There was a previous issue one of the Java updates, and I was wondering if you have the version that caused this.

[pivot44]

Java

I have three listings:

Java(TM) 6 Update 2, J2SE Runtime Environment 5.0 Update 10, and J2SE Runtime Environment 5.0 Update 11.

I also had the problem again of not being able to close a trade, this one cost me money!

[NinjaTrader_Chris]

Miscellaneous Support

Hello,

Please remove the Java 6 update 2 from add and remove programs, and this should resolve your inquiry.