Historical Data Error - MBT

[fy260498]

Hi,

I use NT7 to trade Forex currency pairs and use MBT as my broker. It is only recently that I am unable to load Range bar or Tick Charts. However Minutes charts are fine. I keep getting pop-up message as per attached screenshot. Kind assistance required to resolve this please.

Thanks,

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[inventor1949]

Hello,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

What is the answer/fix for this? no one posted back I have the same problem with my bar type charts.

[inventor1949]

Hi,

I use NT7 to trade Forex currency pairs and use MBT as my broker. It is only recently that I am unable to load Range bar or Tick Charts. However Minutes charts are fine. I keep getting pop-up message as per attached screenshot. Kind assistance required to resolve this please.

Thanks,

Did you fix the problem?

[NinjaTrader_ChristopherJ]

I do not recall this specific case however to look into the issue further can you please forward me your Log and Trace files as outlined in post #2.