connection CQG

[poeds]

i got this error trying to connect to cqg

[NinjaTrader_Jason]

Hello poeds,

Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email and send it to support[at]ninjatrader[dot]com. Put 'Att Jason, connection CQG' in the subject header.

[kmpc1]

CQG Not Connecting

When trying to log in to my CQG data feed I getr the following message....

Login failed:Exception of Type
"CQG. Trader.DataAccess. Session Manager. InstrumentMetadataNotAv
ailableException' was thrown.

Can you please advise me at your earliest convenience. THANKS!!

[NinjaTrader_Jason]

Hello kmpc1,

Can you please restart NinjaTrader and try again. If the issue remains, please proceed as per post #2.

[poeds]

remove the connection and redo it

[kmpc1]

restarted...had to do it twice, but worked on second attempt. Thx.

[almez]

I am seeing a similar issue with my AMP/CQG connection. I have removed and added it multiple times but nothing seems to work. How did you get your connection to succeed?

[poeds]

just by doing that
try removing it
shutting down NT
restarting and then redoing the connection

[almez]

This does not seem to be working for me. Thanks for the quick reply.

Does anyone know the issue? Apparently this error has occurred once or twice before

[almez]

I contacted AMP support and they say that CQG is working on resolving the issue.

[poeds]

@almez , any news?
pls post any update from cqg
thank u

[NinjaTrader_Jason]

Unfortunately I do not have any news at this time. They are still working on solving the issue. If I have any news, I will let you know.

[feng456]

what a joke...twice in less than half a year. switching to zenfire for me.

[NinjaTrader_Jason]

I have been informed the issue is solved. Please restart NinjaTrader and re-connect CQG.